ALERT NETWORKS LLC

Privacy Policy

Alert Networks LLC ("Alert Networks," "we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, create an account, or use our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, mailing address, phone number, account credentials, and billing information. We may also collect information you submit through forms, support requests, or other interactions with our platform.

In addition, we may automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and usage data. This information helps us operate, maintain, and improve our services.

How We Use Information

We may use the information we collect for purposes including, but not limited to:

  • Providing, operating, and maintaining our services
  • Creating and managing user accounts
  • Delivering alerts, notifications, and service-related communications
  • Responding to inquiries and providing customer support
  • Improving functionality, performance, and security
  • Complying with legal and regulatory requirements

Providing personal information is voluntary; however, certain information may be required in order to access specific features or services.

SMS and Text Message Communications

If you provide a mobile phone number, Alert Networks may use that number to send service-related SMS messages, including operational alerts, account notifications, system updates, and support communications. Message frequency may vary. Message and data rates may apply.

By providing your mobile phone number during account registration or when requesting services, you consent to receive service-related text messages from Alert Networks. Consent to receive SMS messages is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, you may reply HELP or contact us at team@alertnetworks.net.

Sharing and Disclosure of Information

We do not sell personal information. We may share information with trusted service providers who perform services on our behalf, such as hosting, payment processing, analytics, messaging, or customer support. These providers are authorized to use information only as necessary to perform their services for us.

We may also disclose information if required by law, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, users, or the security of our services.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze usage, and administer our website. You may adjust your browser settings to refuse cookies; however, some features may not function properly as a result.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those third parties.

Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

User Choices

You may update or correct certain account information by accessing your account settings or contacting us. You may also opt out of non-essential communications as permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will revise the effective date at the top of this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at team@alertnetworks.net.